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PRIVACY POLICY

Irish Whispers

Last updated: 6 January 2026


1. Introduction

This Privacy Policy explains how Irish Whispers Art Studio Ltd., trading as Irish Whispers ("we", "us", "our"), collects, uses, and protects personal data when you visit our website or make a purchase from our online store.

We are committed to protecting your privacy and handling your personal data transparently and responsibly.


2. Data Controller

The data controller responsible for your personal data is:

Irish Whispers Art Studio Ltd.
Trading name: Irish Whispers
Brideswell, Co. Westmeath
N91 E6T0
Ireland
Email: irishwhispers.ie@gmail.com


3. Personal Data We Collect

When you use our website or place an order, we may collect the following personal data:

  • full name

  • billing and shipping address

  • email address

  • phone number (if provided)

  • order and transaction details

  • IP address and basic device information (via cookies)

We do not store full payment card details. All payments are processed securely by third-party payment providers.


4. How We Collect Your Data

We collect personal data when you:

  • place an order through our online store

  • contact us by email

  • voluntarily provide information during checkout

  • browse our website (through essential cookies)


5. Purpose of Processing Personal Data

Your personal data is processed for the following purposes:

  • to process and deliver your orders

  • to communicate with you regarding your purchase

  • to handle returns, refunds, and complaints

  • to comply with legal and accounting obligations

  • to ensure the proper functioning and security of our website

We do not use your data for newsletters or automated marketing communications.


6. Legal Basis for Processing (GDPR)

Under the EU General Data Protection Regulation (GDPR), we process your data based on:

  • performance of a contract (order fulfilment)

  • legal obligations (tax and accounting requirements)

  • legitimate interests (customer service, fraud prevention, website security)


7. Sharing of Personal Data

We only share personal data with trusted third parties where necessary, including:

  • payment processors (e.g. card providers, PayPal)

  • delivery and courier services

  • website hosting and e-commerce platform providers

These third parties process data solely for the purposes required to provide their services.

We never sell or rent your personal data.


8. International Data Transfers (Including USA)

When selling to customers outside the European Union, including the United States, personal data may be transferred outside the EU.

In such cases, appropriate safeguards are applied in accordance with GDPR requirements, including contractual data protection clauses where applicable.


9. Data Retention

We retain personal data only for as long as necessary to:

  • fulfil orders and provide customer support

  • meet legal, tax, and accounting obligations

When data is no longer required, it is securely deleted or anonymised.


10. Your Rights Under GDPR

If you are located in the European Union, you have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data (where legally possible)

  • request restriction of processing

  • object to processing based on legitimate interests

  • lodge a complaint with a supervisory authority

To exercise your rights, please contact us at irishwhispers.ie@gmail.com.


11. Rights of U.S. Customers

If you are a resident of the United States, you have the right to:

  • request access to personal information we hold about you

  • request deletion of your personal data, subject to legal obligations

  • opt out of certain data uses where applicable

Requests can be submitted by email.


12. Cookies

Our website uses essential cookies required for proper operation and security.

We do not use cookies for newsletter tracking or behavioural advertising.
Additional cookie information may be provided separately if required.


13. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

However, no online transmission or storage system can be guaranteed to be 100% secure.


14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
The version published on our website at the time of your visit applies.


15. Governing Law

This Privacy Policy is governed by Irish law and applicable European Union data protection regulations.