Complaints and Defective Products Returns

1. If a Product is defective or damaged, the Customer should contact the Seller by email and include:

   • order number,

   • description of the issue,

   • clear photographs.

2. Complaints are reviewed within 14 days of receipt.

3. Depending on the situation, the Seller may offer:

   • a replacement,

   • a repair,

   • a refund.